Repairs Sending Options
Sending us your case
Please send your Globe-Trotter case to:
Repair Department
Globe-Trotter The Factory
Bingley Road
Hoddesdon, EN11 0NX
Tel: +44 (0) 207 529 5950
Please include a document with the following information:
- Name
- Address
- Telephone
- Details of damage
We will get back to you via email with a quotation for the work.
Sending your case from outside the EU
Indicate contents of package specifically as “Suitcase for repair: No commercial value”.
Customers must be responsible to cover all shipping costs, including both inbound and outbound duty/tax.
*Please bear in mind the higher you value your suitcase on the forms, you will be expected to pay a higher rate of duty/tax
Repair Alternatives
We understand that for customers based outside the UK, sending your case can be costly.We have several Globe-Trotter Authorised Repair Agents across the globe who can repair most Globe-Trotter cases. Please contact the agents directly to arrange a repair.
Milan
ARTIGIANOTECA
Tel: 02 5519 2855
Address: Viale Premuda 1, 20129, Milano, Italy
Email: info@artigianoteca.it
Hong Kong
Globe-Trotter Hong Kong;
Tel:+(852) 2790 8368 Fax: +(852) 2790 8368
Address: Shop W14, Ground Floor, The Peninsula Hotel,
Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong
Email: gt@nbshk.co
Tokyo
BLBG Globe-Trotter Restoration Service
Tel: +81 50 3163 1925
TBFA 2F, 2-14-1, Shiohama, Chiba-city, Chiba-prefecture, Japan
Email: online@globe-trotter.com
