Vulcanised Fibreboard

Lighter than aluminium and tougher than leather, Vulcanised Fibreboard is our unique proprietary material and is made from 14 layers of recycled paper bonded with zinc.

Corners

The iconic leather corners of our cases take five days to craft and complete. And are moulded using time-honoured machinery for optimum strength and form.

Handles

It’s quite fitting that our durable handles are made entirely by hand. With the core materials bonded together for 48 hours before construction even begins.

Serial plaque

Each case is truly one of a kind, individualised with its own unique serial number. Find it on a metal plaque inside your case, and use it to track your movements around the globe.

Lining

The inside of your case is an ode to your individual character. Durable and water resistant, the luxurious inner lining is meticulously crafted and can stay suited to the bag or customised to feel individual to you.

Locks

Each case comes with carbon steel locks so you can travel with peace of mind. Turn to a North-South position to unlock and East-West to lock.

Shipping is complimentary for all online orders including all import duties/taxes paid. 

Shipping

In stock orders will be dispatched within 2-3 working days of receipt. 

Made to Order items will take time to craft before they are ready for dispatch. Please check dispatch time on the product page for more information. 

Delivery

Estimated delivery times are a guide from the date of dispatch.

UK: Delivered within 1-2 days from dispatch.
International: Delivered within 2-5 days from dispatch.

Free Returns

If you are not 100% satisfied with your order, products can be returned for a full refund or an exchange within 28 days of arrival. 

Items that have been personalised or made to order (Bespoke/Custom) can be neither exchanged nor refunded.

To arrange a return, please contact us and we will arrange everything on your behalf. 

For more information, please review our Returns Policy.

Payments are accepted via credit card, debit card, Google Pay, Apple Pay, PayPal and PayPal Pay in 3. 

Accepted credit/debit cards are Visa, Maestro, Mastercard and American Express. .

Bank transfers are also accepted. Please call +44 207 529 5950 to arrange.

All transactions are secured. We have an SSL encryption system to protect personal data and payment data.

Every Globe-Trotter suitcase and leather item comes with a five-year warranty, which is active from the date of purchase and covers defects in materials or workmanship.

Globe-Trotter is committed to making your experience truly unique. On top of our five-year warranty cover, you can also experience our outstanding in-house after-sales service whereby a member of the Globe-Trotter team will be available to guide you through any repair queries or care advice regarding your case.

To learn more about the 5 year warranty, please visit our Warranty page.

We are here to assist you with any questions you may have. Please find the options available below to get in touch with us. 

Email: store@globe-trotter.com
Our customer service team will respond to your inquiries as soon as possible.

Phone: +44 (0) 207 529 5950
Our customer service team is available between 10-18:00 GMT, Monday-Sunday. 

Live Chat
If you need an immediate response, you can use our live chat feature on our website found on the bottom right of your screen.